Serving New Jersey · Florida · New York

Questions about Unicity Care Management

Short, direct answers to what families ask most. If your question isn't here, ask it during a free consultation.

Care management basics

What we do

What is a care manager?

A care manager is a nurse or licensed social worker who assesses an older adult's medical, memory and daily needs, writes a care plan and coordinates the people involved. Care managers also guide families through decisions like hospital discharge, home care, assisted living and memory care.

Is care management the same as geriatric care management?

Yes. Care management is also called geriatric care management or aging life care. At Unicity Care Management, our care managers are Registered Nurses and Licensed Social Workers.

How is a care manager different from a home care agency?

A home care agency provides aides who help in the home. A care manager oversees all of the care, including doctors, home care agencies, assisted living communities, rehab centers and specialists, and helps families choose and oversee home care when it is needed.

Who are your care managers?

Unicity Care Management hires only Registered Nurses and Licensed Social Workers, and every assessment is conducted by one of them. Our team brings broad experience from hospitals, home care, senior living and community health.

Do you replace my loved one's doctors?

No. Unicity Care Management works with your loved one's existing doctors and providers and communicates with them about the care plan.

Getting started

When to call

When should I hire a care manager?

Families often call when a hospital discharge is coming, home needs more support, memory changes are progressing, assisted living or memory care is being considered, family members disagree, or someone lives out of state and needs local help. Calling early gives your family more options.

How quickly can services begin?

The first consultation can usually be scheduled quickly. If there is an urgent safety or discharge issue, Unicity Care Management works to complete the assessment as soon as possible.

What happens during the free consultation?

We talk through what's happening, look for urgent safety concerns, discuss timing and tell you whether care management fits. There's no obligation.

What if my loved one doesn't want help?

That's common. A care manager can talk with your loved one directly, understand what worries them and look for options they're willing to accept.

Hospitals and moves

Discharge and senior living

Do you help with hospital discharge?

Yes. Unicity Care Management reviews whether your loved one is ready to go home, coordinates services after discharge, communicates with the hospital team and helps put a plan in place before they leave.

Do you help with assisted living and memory care?

Yes. We assess your loved one, identify the right level of care, evaluate communities, tour with your family and review the contract. Placement Services are free to families.

Who pays for help choosing a senior living community?

Families pay nothing for Placement Services. Unicity Care Management receives a placement fee from the senior living community when a client moves into a recommended community.

What if I live out of state?

Many Unicity Care Management families live in another state. A local care manager visits your loved one, attends appointments when needed, checks on care providers and keeps your family updated. We also work in both New Jersey and Florida, which helps families who care for a loved one in one state while living in the other.

Costs and coverage

Paying for care management

How much does care management cost?

Care management is private pay and billed at an hourly rate. The total depends on how much support your loved one needs. We'll explain fees during your free consultation, before you commit to anything.

Is there a fee for Placement Services?

No. There is no cost to the family for Placement Services. Unicity Care Management receives a placement fee from the senior living community when a client moves into a recommended community.

Does Medicare or insurance pay for care management?

Medicare doesn't usually pay for private care management. Some long-term care insurance policies may cover part of it. Check your loved one's policy, and we can help you understand what to ask.

Where we work

Service areas

Where do you provide services?

Unicity Care Management serves Bergen, Essex, Hudson, Middlesex, Morris, Passaic, Somerset, Sussex and Union counties in New Jersey, Broward and Palm Beach counties in Florida, and Rockland County, New York.

Can you help if my loved one splits time between New Jersey and Florida?

Yes. Unicity Care Management works in both states, so your loved one's care plan and history can follow them.

The next step

Schedule a free consultation

Planning for yourself or for someone you care about? A free consultation with Unicity Care Management is a good place to start.

During this conversation, we will:

  • Look for any immediate safety risks
  • Sort out your timeline
  • Talk through your options
  • Recommend specific next steps

You don't need a plan before you call. We'll help you create one.

Referring someone to Unicity Care Management?

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